1. Information We Collect

According to the website’s existing Privacy Policy, information collected may include:

• Personal information: Name, phone number and email address voluntarily submitted through contact or appointment forms.
• Health-related information: Medical concerns or information visitors choose to include in appointment requests.
• Technical information: IP address, browser type, device details and website interaction data, where collected by website systems or analytics services.
• Communication information: Details provided when visitors contact the clinic by email, telephone or linked communication services.

2. How We Use Information

Information submitted through the website may be used for the purposes described in the existing Privacy Policy, including:

• Responding to enquiries and appointment requests.
• Communicating about consultation arrangements.
• Maintaining website functionality and reviewing website performance.
• Sending communications to visitors who have chosen to receive them, where applicable.
• Meeting applicable legal or regulatory obligations.

Personal information should only be processed for an appropriate, disclosed purpose and in accordance with applicable legal requirements.

3. Protection of Personal Information

The existing website Privacy Policy states that encrypted connections and access controls are used to protect personal information.

Personal data, including voluntarily submitted medical details, should be accessible only to people who are authorised and require access for their assigned duties.

No website or electronic transmission method can guarantee absolute security. Visitors should avoid sending confidential information through inappropriate or unsecured channels.

4. Cookies and Website Analytics

The website may use cookies and analytics technologies to support functionality and assess how visitors interact with the website.

Such technologies may collect technical information about visits, devices, pages viewed and browsing interactions.

• Essential cookies may support basic website features.
• Analytics tools may help understand website usage and performance.
• Third-party technologies may operate under their own privacy terms.

Visitors can manage or block cookies through their browser settings. Blocking certain cookies may affect website functionality.

5. Sharing of Information

The existing Privacy Policy states that personal information is not sold, traded or rented.

It describes sharing in limited circumstances, such as:

• With authorised medical or administrative personnel involved in enquiries or consultation arrangements.
• When disclosure is required under applicable law.

If website hosting, form delivery, analytics, messaging or other service providers process personal information, those arrangements should also be accurately disclosed in the policy.

6. Third-Party Websites and Links

This website may contain links to external medical resources, hospital websites, maps or other third-party services.

When visitors access an external website, its own privacy practices and terms may apply. Visitors are encouraged to review those policies before submitting personal information.

7. Your Privacy Rights and Requests

Visitors may contact the website regarding their personal information and request assistance in accordance with applicable legal requirements.

Requests may include:

• Asking what personal information is held, where an applicable right of access exists.
• Requesting correction of inaccurate information.
• Requesting deletion when legally applicable.
• Withdrawing consent for optional communications or processing where consent is the basis.
• Raising a complaint or privacy concern.

Certain information may need to be retained where required under applicable law or medical record obligations.

To make a privacy request, use the contact information provided below.

8. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in website functionality, information practices or applicable law.

When updates are made, the revised version and its effective date should be displayed on this page.